BC.Game Customer Support
How to Reach Support at BC.Game
BC.Game online offers several communication methods, each suited for different types of problems. Users can choose the one that best fits their needs.
Contacting Support via Email
Users can reach BC.Game by emailing [email protected] with any query. It is the best method to describe problems in detail, go through the verification process, or make complaints. One of the greatest advantages of email is that one can attach supporting documents that provide a better description of the problem. Replies can take 24 hours.
Using Live Chat for Instant Help
Players can click on the headphone logo in the bottom right corner of the official site to access live chat. It facilitates issues to be resolved in under 20 minutes. Players can also select the language they would like to use and categorize their questions.
Accessing the Help Center for Self-Help Solutions
BC.Game has a dedicated page on its official website that directs players to the Help Center. There, the players are able to find useful and up-to-date information on areas such as financial operations, account management, bonuses, etc. The articles allow the users to resolve some issues on their own.
Connecting Through Social Media Channels
To engage with players and provide the latest updates, BC.Game is active on social media platforms such as Twitter, Instagram, Telegram, and Facebook.
Important Notes to Remember
In the event of a dispute between a player and BC.Game Pakistan, both parties should attempt to resolve the matter internally. If either party is dissatisfied with the resolution, they have the right to appeal to the courts.
- Users must use the registered email address when requesting assistance, as support is provided only to registered players.
- BC.Game support staff will work diligently to provide a quality response within a reasonable timeframe. However, in some cases, additional time may be required for further investigation. If the support manager is unable to resolve the issue, it will be escalated to company management.
